Services – Overview and Methodologies

InTheo provides diagnostic services, advisory services, training and customer specific inspirational and issues focused workshops and seminars. The aim is to always bring experience and inspiration to client companies in order to make them fully self-sufficient in the fine art of applied information management. The target is very concrete; after an InTheo program has been delivered, the customer shall see measurable improvement in the organization’s ability to generate business value derived from Information Centric Management.

All services are based on the core of the Information Centric Management model but key methodology components of all deliveries are various combinations of maturity assessments and Information modelling

 

Maturity assessments

To neutrally asses the viability of ones own’s resources and capabilities in any area of operations is usually quite a challenge. To do so in one of the more abstract fields of the managerial scope, i.e. information management, is even worse. In order to plan for the future, one must know what the most urgent capabilities to develop are, how to prioritize internal personnel resources for development efforts while not affecting the ongoing business operation more than absolutely necessary and how to undertake such operations development as cost effective as possible. The maturity assessment is primarily a diagnostics tool, used during the first days of any InTheo engagement but is also used as an ongoing “benchmark model” for the long-term progress. The result is a structured assessment protocol, including a suggested plan of actions going forward.

 

Information modelling

The different methodologies used to build data models, information models and enterprise architectures are many and while practitioners tend to debate which method that is “the best”, it really just a matter of who uses it and for what. InTheo’s approach is a combination of both context based and content based operations topics analysis in combination with some enterprise architecture approaches. When deemed suitable, some scenario analysis techniques are also added to the approach. However, it is the outcome that matters, i.e. a “map” of your entire corporate landscape of information assets of all kinds, those currently available and those that you might need to acquire, and how they are being used.

 The information modelling exercises tend to provoke internal discussions on a wide range of topics from current organization to market communication. Fact is, clients tend to find the information modelling to be a truly invigorating and stimulating exercise that not seldom is appreciated as straight out fun, despite its rather dull name.

Advisory

Advisory services are delivered on a one-to-one basis with each client. The typical format is one full day on-site meeting with the client per month for at least a six-month period and with additional visits and web-meetings as agreed from time to time.

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Diagnostics

Diagnostic Services are typically delivered as 2–5 full day sessions on-site, including interviews/dialogues with key staff, workshops, information review and analysis.

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Training

The purpose of each training program is to support the customer organization to develop the capabilities needed to improve operative information value extraction and thus close the potential gaps identified during the diagnostic analysis. Experience shows that the most valuable training is provided in rather short and distinct modules and that step by step support the changes to be undertaken.

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Workshop & seminars

In addition to the other three more specified services outlined here, hosting and moderating customer specific workshops and seminars has always been a regular and appreciated activity. If you have made your way through the site to this point, you will by now not be surprised when I say that any such session will take a very information centric starting point.

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